Faq 2017-03-13T09:35:08+00:00

Frequently asked questions

Rentr have done all the hard work so that Landlords don’t have to, making property letting easier than ever before. We answer some of your common questions here:

THE RENTR APP GIVES CONTROL TO LANDLORDS, LET ON YOUR TERMS!

Rentr have done all the hard work so that Landlords don’t have to, making property letting easier than ever before.

With Rentr, Landlords can manage all of the complex stages of the letting process with a single easy, user-friendly mobile application that downloads from the AppStore and Playstore and runs on mobiles and tablet devices.

Software has been making it easier for letting agents across the UK; now we’re doing the same for Landlords.

Using the Rentr App a Landlord can ‘pick-and-mix’ which paid services and packages they wish to use with one click and which parts of the letting they want to manage themselves, but with the aid of a FREE app for management and organisation of your properties.

RENTR BETA WAS AN ‘INVITE ONLY’ PRIVATE APP RELEASE.

When launched Rentr offered Landlords Today email subscribers to visit www.rentr.co and signup for a place on the totally free trial of Rentr services.

100 Landlords were invited to join the Private Beta, test and view our intuitive and new app for Landlords and join in our success.

IT’S AN APP THING…

In software development we talk about products in a number of phases of production. The most famous of these are ‘alpha’ and ‘beta’.

An ‘Alpha’ product, is a version which is still in development. It could be a prototype, it could be incomplete, it could be nearly complete, but it is not yet ready for people to use.

A ‘Beta’ product is one which is viewed as complete, but limited. It may be unproven. It may contain options that still have not been finalised for the finished product. It may be great at everything it does, but missing a few final pieces. A Beta is a test version: it is the latest, possibly greatest version of a product that anyone outside of the production team can get their hands on.

The Rentr app is a relatively new product, approaching an age-old problem in a completely new way.

For the first ‘Beta’ version we targeted the very first part of the lettings cycle: connecting Landlords and their Properties with potential Tenants and helping all parties check each other out – through property viewings, application forms, referencing and guarantees – before they sign a contract and hand over keys.

But there is so much more that we have planned for Rentr to improve in the future.

And we are always hungry for feedback from you: the person whose life we are hoping Rentr will make easier…please give us feedback, hints, tips, requests, advice and comments so we can continue to make DIY Letting a simple, straightforward, mobile reality.

THE RENTR APP IS FREE: FREE TO DOWNLOAD AND FREE TO USE.

We want our Rentr Landlords to get the most out of using the app for their letting and property management, without money needing to change hands. We offer a FREE marketing portal on the Rentr Web, for advertising your properties, but also Rightmove and Zoopla paid options. We offer free property management, viewings arrangement, tenancy set up, maintenance reporting, and full property accounts all at no extra charge.

There are additional services in app to select and pay for and also our partner services which you are sent to via a link. These are offered at competitive prices and a Landlord can choose which to take up.

Rentr is and always will be FREE for Tenants!

RENTR CURRENTLY RUNS ON MOBILE SMARTPHONES AND TABLET DEVICES WITH THE FOLLOWING REQUIREMENTS:

  • Android 4.1 & above, or
  • iOS 7.1.2 and above
  • We recommend users view the app using a device with a Screen Size 3.5 inches and above

DOWNLOAD RENTR FROM THE PLAYSTORE (ANDROID DEVICES) OR THE APPSTORE (IOS DEVICES)

Once you are registered on the Rentr website you will be directed to a downloads page. Follow the relevant link for Android devices or IOS devices to go to the Google Play store or the Apple store and download the Rentr app.

Alternatively: A user who has not previously registered can Search Rentr and download from Google Play store or AppStore and install the app. Once the app is on your device, open it and, if you haven’t already registered, create and account and away you go!

A 1: IF I AM A LANDLORD?

Download the app from the PlayStore or AppStore and you will be asked to create an account on the homepage of the App.

If a Landlord adds a Tenant’s email id to a Viewing or an Application, that Tenant will receive an email from Rentr with a link to download the App and encouraged to create an account.

They can then login and complete signup.

Tenants will be automatically connected to the Landlord and property they are interested in.

If a Tenant replies to an advert from Rightmove or Zoopla they will be contacted by a Rentr Services representative and also invited to download the App.

That’s Rentr making things easy all round!

A 1: ADD A PROPERTY

A Landlord can add a property record to Rentr from the side Menu > Add Property

OR

A Landlord can add a property record to Rentr from the side Menu > My property > Add New Property (at the bottom).

Fill in all the required information on all three tabs, and save the details.

Remember to include photographs. You can use your mobile device to take photographs and add them straight to Rentr, or you can choose images you have saved on your device.

Put your property on the market when it is available by selecting your marketing channels and setting the ‘Available from’ and ‘Marketing’ dates.

 

A 2: EDIT PROPERTY DETAILS

  • Tap on Menu > My Property
  • Tap on the property you want to edit
  • Tap on Edit Property on the top right side of the screen.

All the fields become editable and you can make changes and save them.

 

A 3: VIEW ALL PROPERTY IMAGES

  • Tap on Menu > My Property
  • Tap on the property you want to edit
  • Tap on the orange ‘Photo’ Tab (top or bottom of the property record)

A Landlord can see all the images that have been added to the property.

 

A 4: CHANGE THE MAIN DISPLAY IMAGE FOR A PROPERTY

  • Tap on Menu > My Property
  • Tap on the property you want to edit
  • Tap on the orange ‘Photo’ Tab (top or bottom of the property record)
  • Tap on ‘Edit’ (top right)
  • Tap on the image which you want to save as a cover image
  • Tap “Assign As Cover”.

The selected image will be the new cover image of that property.

 

A 5: USE THE RENTR ‘MARKETING DATE’

The Marketing Date allows Landlords to control the advertising of their properties.

Properties are advertised from the ‘Marketing Date’.

If a Landlord has selected to market a property on Rentr, Rightmove or Zoopla, Rentr will post an advert from the selected Marketing date.

 

A 6: USE THE RENTR ‘AVAILABLE DATE’

A property is only available for tenancy on the selected Available date.

This means that if a new tenancy Application is made with a Tenancy Start Date before the Available date, Rentr will ask the Tenant or Landlord creating the application to pick a later date.

When a Tenancy Agreement is active Rentr sets the Available Date to the day after the final date of the Tenancy.

A Landlord can edit the Available Date at any time, though you cannot set a property as being available on a date current covered by an existing Tenancy Agreement.

COMPLETE ALL MANDATORY FIELDS

To be useful for Landlords and their tenants and to align with minimum required fields for marketing on partner portals, a number of required fields exist in Rentr. Information in these fields is vital for marketing a property, creating a tenancy application, or signing a contract.

These fields are mandatory on the Property Record. Please check that they are all completed with some information:

Details Tab

1. Display Address

2. Address – House no.

Street

Town

Country

Postcode

3. Features

4. Small Description

5. Full Description

6. Property Type

7. Property Built In

8. Available From

Finance Tab

1. Rent

2. Marketing Date

Photos tab

  1. Min. 1 image and max 8 images

Once all mandatory fields have been completed and at least 1 photo has been added, the ‘save property’ button in Rentr (Beta) is highlighted.

A 1: LANDLORDS CAN EASILY CREATE VIEWINGS FOR NEW APPLICANTS

    If the Landlord has selected the Rentr Web portal only to market properties, the applicants enquiry will be indicated directly to the Landlord within the App. Once you have communicated with the applicant or received the notice of interest you can set up the viewing in the Rentr App:

  • Tap Menu > Viewing > Add new viewing (at the bottom)
  • Tap Property and select one of your properties by Short Description from the dropdown
  • Enter the email id of the applicant who wants to view the property
  • Pick a Date and Time
  • Add a Message
  • Press Save

If the applicant is new to Rentr, Rentr will send them an email with their login credentials and a link to download the app.

If the applicant is already a Rentr user, Rentr will contact them to login to the app and check and confirm the viewing.

 

A 2: RENTR WILL ASSIST WHERE A LANDLORD HAS PAID FOR ADDITIONAL MARKETING.

If the Landlord has selected to pay for marketing with Rightmove or Zoopla, the applicant will be contacted directly by Rentr and the enquiry will be handled by the Rentr Agency Services representative. The Landlord will be contacted with prospective applicants details and the Landlord can arrange the viewing from there if he is doing the viewings himself. The Rentr App will be updated with the viewings information as above.

A 3: LANDLORDS CAN CANCEL, CONFIRM, OR EDIT THE DATE AND TIME OF ANY VIEWING.

Rentr will contact the Applicant and let them know to check the details in their Rentr App.

 

A 4: APPLICANTS CAN CANCEL, CONFIRM OR CHANGE THE VIEWING DATE AND TIME.

Rentr will contact the Landlord and let them know to check the details in their Rentr App.

 

A 5: RENTR REMINDS OUR USERS WHEN VIEWING DATES ARE PASSED AND NOT YET CONFIRMED

This makes it easy for you to reschedule if you miss the time of your appointment.

Simply tap on the ‘Confirm’ button after the proposed time has passed, and you will be prompted to change the date and time.

A user can do the same on Tap of Edit Viewing.

 

A 6: RENTR ALLOWS YOU TO MOVE STRAIGHT FROM A SUCCESSFUL VIEWING TO MAKE AN APPLICATION FOR TENANCY

Rentr users can create tenancy applications as soon as a confirmed Viewing time has passed.

Just tap the ‘Make Application’ button on the Viewing screen.

 

A 7: RENTR REMINDS YOU WHEN A VIEWING TIME HAS PASSED

If the ‘Make Application’ button has not been used to create a Tenancy Application, Rentr reminds the Landlord and their prospective tenant, thus making it easy to move to the next step.

A 1: LANDLORDS HAVE TWO WAYS TO MANAGE THEIR APPLICATIONS BY CREATING TENANCY APPLICATIONS ON RENTR:

  1. From a Viewing:
    1. Tap the Make Application Button in Confirmed viewing
    2. Yes, that is all (Welcome to Rentr!)
  2. As a completely fresh Application:
    1. Go to Menu
    2. Applications
    3. Add Application
    4. Select the Property
    5. Tap Add Applicant:
      1. Enter the Tenant’s email id and other information

 

A 2: LANDLORDS CAN ADD MULTIPLE TENANTS TO THE TENANCY APPLICATION

Simply use the ‘Add Applicant’ button and Rentr invites them to connect to the Application via the app.

Rentr will also contact the Lead Tenant (the first Tenant added, or the tenant who arranged the Viewing) to let them know an additional person has been added to the Application.

Rentr will email the new Applicant with credentials to download and login to the app to confirm their application.

Note: Landlords adding others’ information into Rentr must check with and confirm that they have permission to do so, or they are in breach of Rentr’s terms of use.

 

A 3: RENTR SUPPORTS UP TO 4 TENANTS PER PROPERTY.

For Rentr launch only 4 applicants can be added, and 4 named tenants share in the Assured Shorthold Tenancy Agreement.

Rentr roadmap releases will include up to 15 tenants (or more) for larger HMOs.

 

A 4: RENTR ALLOWS YOU TO ADD GUARANTORS TO A TENANCY

Guarantors can be requested by a Landlord at any time after an Application is created.

Rentr will contact the Applicants and let them know to login to their app and add Guarantor information.

Landlords can then check if the guarantor is acceptable, and can even use Rentr to access a Professional Referencing service to confirm the suitability of a Guarantor.

 

A 5: RENTR ALLOWS LANDLORDS TO REQUEST GUARANTORS FOR ANY AND ALL PROSPECTIVE TENANTS

A “Request Guarantor” button displays under each Proposed Tenant on the Tenancy Application.

A simple tap on the Request Guarantor button sends a request to that Applicant for them to provide details of a Guarantor.

Rentr will contact Applicants and let them know to login to their app and add Guarantor information.

 

A 6: TENANTS CAN NEGOTIATE TERMS OF TENANCY ON A RENTR APPLICATION

The Lead Applicant (the first person added or the person who arranged the viewing with the Landlord) can open their application and tap on the edit button to make changes to e.g. the rent total or tenancy start date.

Changes are saved by tapping the Save and Submit button.

Rentr notifies the Landlord of the change and invites them to check and confirm those new terms are acceptable.

 

A 7: TENANTS CONTROL THEIR OWN RENT SHARES ON RENTR.

Rentr – Co applicants can edit their rent shares and save those details.

Rentr checks and confirms that the total of all Applicants’ rent shares equals the rent amount before finalising a Tenancy Application.

 

A 8: TENANTS CAN FINALISE THEIR TENANCY APPLICATION WITH A SINGLE TAP

The Lead applicant is responsible for Confirming the application details by Tapping the Confirm Application button on the Application screen.

 

A 9: LEAD TENANTS CAN ADD OTHERS TO A TENANCY APPLICATION

Rentr supports up to 4 named co-tenants.

The Lead tenant (the first person on the Application or the person who arranged the viewing with the Landlord) needs to Tap on the Edit button on their Application screen.

They can now use the Add Applicant button to enter the mandatory details for their proposed co-tenants, and Tap on save to add them.

Rentr will contact the Landlord to let them know an additional person has been added to the Application.

Rentr will email the new Applicant with credentials to download and login to the add to confirm their application.

Note: Lead Tenants adding others’ information into Rentr must check with and confirm that they have permission to do so, or they are in breach of Rentr’s terms of use.

 

A 10: APPLICANTS CAN ADD GUARANTORS TO THEIR TENANCY APPLICATION

When Landlord requests a Guarantor for an Applicant then the Add Guarantor button is enabled on that Applicant’s information on the Application screen.

Only the Applicant for whom a Guarantor has been requested can add their Guarantor information.

Applicants can tap on the button and add Guarantor information for as many Guarantors as they would like to provide.

Note: users adding others’ information into Rentr must check with and confirm that they have permission to do so, or they are in breach of Rentr’s terms of use.

 

A 11: RENTR LETS CO-APPLICANTS KNOW ABOUT ALL THE ACTIVITY ON THE APPLICATION LIKE ADDITIONAL APPLICANTS OR GUARANTORS

Yes – Rentr works to keep everyone informed as to the progress and status of their Application, while protecting personal information from co-applicants.

This helps Applicants work together to help the application progress.

 

A 12: EXISTING RENTR USERS ARE ABLE TO SEE NEW APPLICATIONS ON THEIR RENTR APPLICATIONS SCREEN

Rentr notifies all existing Rentr users when they are added to a new application, allowing them to check their Rentr app and confirm that they want to be part of the proposed Tenancy.

If a co applicant is not already using Rentr then Rentr sends them credentials and an invitation to download the app when they are first added to an Application.

 

A 13: LEAD APPLICANTS CANNOT REMOVE OTHER APPLICANTS FROM A RENTR TENANCY APPLICATION

Rentr protects your right to control your own tenancy application.

Only the Landlord or the Applicant themselves can remove them from the Application.

Once an Applicant has been added to a Rentr application and that applicant has logged in to Rentr and edited their rent share on the Application, they or the Landlord are the only users who can remove them from the Application.

 

A 14: THE LEAD APPLICANT CAN VIEW DETAILS OF AN APPLICATION THEY HAVE APPROVED

All Applications appear in the Applications menu.

 

A 15: ANY APPLICANT (PROSPECTIVE CO-TENANT) CAN WITHDRAW THE TENANCY APPLICATION

At any time when the Application Status is “Pending Tenant Acceptance”, the“Withdraw Application” button is visible to all tenants.

Any Rentr Tenant user on the Tenancy Application can withdraw the whole Application simply by tapping it.

 

A 16: THE ‘LEAD APPLICANT’ IS IMPORTANT TO THE RENTR APPLICATIONS PROCESS

Rentr considers the first applicant added to the Application as the Lead Applicant. Often they will be the person whose email id has been used to setup the initial property Viewing, either through Gumtree, the Rentr.co website, or by directly contacting the Landlord.

Rentr considers this person to be the central contact for matters regarding that Tenancy: they confirm the tenancy dates and rent, and are notified when Co-applicants are asked to submit additional information, and when they have done so.

Rentr gives the Lead role to someone because, as in the real world, it is important to have one person as the first point of contact in regards to a Tenancy.

 

A 17: THE ‘LEAD APPLICANT’ ROLE IS NOT EFFECTIVE ONCE THE TENANCY AGREEENT HAS BEEN SIGNED.

The ‘Lead’ and ‘Co’ Applicant and Tenant roles are effective only in the Rentr App.

In fact, under the ‘Joint and Several’ Assured Shorthold Tenancy Agreement you form when you eSign the Tenancy Agreement template included in the Rentr app all of the Tenants are equal, and all jointly share responsibility (with their Guarantors if there are any) for making sure that the Tenants’ obligations under the contract are fulfilled.

 

A 18: APPLICANTS CAN PULL OUT OF A RENTR TENANCY APPLICATION

At any time until the Tenancy Application is confirmed by the Lead Tenant and Approved by the Landlord, any applicant can decline to be a part of an application easily using their Rentr App.

If the Lead Applicant pulls out, that Application is cancelled, but Rentr makes is so easy for Rentr users to make Tenancy Applications that their co-applicants can always move forwards with the Landlord again quickly.

 

A 19: THE RENTR APPLICATION STATUS KEEPS EVERYTHING RUNNING SMOOTHLY

The Application Status is the way in which Rentr keeps users informed about the progression of the Application.

Rentr makes it so easy to create and manage multiple applications directly from your mobile device, and both Landlords and Tenants can edit details at any time: negotiating Rent, Tenancy Start Dates, adding co-Applicants to share the rent, and including special terms (not available with Rentr).

When a Lead Tenant submits an application, the Landlord has to accept those details before the Application can be moved to a Tenancy Agreement.

If a Landlord edits something on the Tenancy Application, Rentr requires the Tenants’ acceptance of that change before it will allow the Landlord to form a contract.

Rentr works to ensure that both Landlords and their Tenants are kept informed and up-to-date with what is going on with their Applications, their Tenancies, and their Properties by notifying each party concerned when anything changes

A 1: A LANDLORD CAN REQUEST A GUARANTOR FOR ANY APPLICANT AT ANY TIME

A Guarantor can be requested by a Landlord for a particular Applicant at any time after an application is created by the Landlord or by a Lead Applicant.

 

A 2: RENTR NOTIFIES THE APPLICANT WHEN A GUARANTOR IS REQUESTED FOR THEM

Rentr notifies the Applicant (for whom guarantor was requested) that a Guarantor has been requested.

 

A 3: LANDLORDS CAN REFERENCE GUARANTORS

The process with HomeLet is the same for Guarantors as for Applicants: once Guarantor information is available in Rentr, simply tap ‘Request a Guarantor’ to start the service.

 

A 4: A LANDLORD CANNOT USE RENTR TO REQUEST HOMELET REFERENCING FOR A GUARANTOR AT ANY TIME

Rentr only allows Landlords to request HomeLet Referencing for Guarantors of Applicants who have already been Referenced.

 

A 5: GUARANTORS MUST BE REFERENCED USING THE SAME PRODUCT AS THE APPLICANT THEY GUARANTEE

Rentr requires the HomeLet referencing product to be the same for both an Applicant and their Guarantor.

 

A 6: CHECK THE HOMELET PRODUCT DETAILS BEFORE REFERENCING A GUARANTOR

If you are using the Insight product, HomeLet will never recommend you also have a Guarantor for that Applicant.

 

A 7: APPLICANTS ADD GUARANTOR INFORMATION TO RENTR, NOT LANDLORDS

When Landlord requests a Guarantor for an Applicant then the Add Guarantor button is enabled on that Applicant’s information on the Application screen.

Only the Applicant for whom a Guarantor has been requested can add their Guarantor information.

Applicants can Tap on the button and add Guarantor information for as many Guarantors as they would like to provide.

Note: users adding others’ information into Rentr must check with and confirm that they have permission to do so, or they are in breach of Rentr’s terms of use.

 

A 8: APPLICANTS CAN ADD AS MANY GUARANTORS AS THEY LIKE.

It is up to the Landlord to decide who they want to consider the valid Guarantor.

Note: users adding others’ information into Rentr must check with and confirm that they have permission to do so, or they are in breach of Rentr’s terms of use.

 

WOW! THAT’S AWESOME – I CAN INCLUDE MY WHOLE FAMILY!

It sure is. However: do make sure that you have discussed their role as your Guarantor before adding them to Rentr as all Guarantors on the Application when an Agreement is formed will have to sign Guarantor Agreements with the Landlord before the Tenancy will be legally binding.

Note: users adding others’ information into Rentr must check with and confirm that they have permission to do so, or they are in breach of Rentr’s terms of use.

A 1. A LANDLORD CAN EASILY USE RENTR TO CREATE A LEGAL TENANCY AGREEMENT

When any application is approved by the Landlord then a “Create Tenancy Agreement”button is visible on the Rentr Application details screen.

One tap and the Landlord can take the Application details they have negotiated with the Tenants, including Guarantors, and use them to form a Tenancy Agreement.

 

A 2: RENTR DRAWS UP THE TENANCY AGREEMENT CONTRACT USING THE AGREED INFORMATION ON THE APPLICATION

Once a Tenancy Agreement has been created on Rentr, all the information needed to form a legal Assured Shorthold Tenancy Agreement is recorded in the system.

Rentr uses this to complete all the required clauses of an Assured Shorthold Tenancy agreement template supplied by PainSmith solicitors.

This template is legally binding and contains the relevant clauses to ensure that any deposit is held with a registered tenancy deposit protection scheme: in the case of Rentr it is my|deposits – they are named in the contract as the holder of the deposit registration.

The contract is created instantly on DocuSign, the world leaders in eSignature technology, as soon as the Landlord presses the “CREATE AND eSIGN WITH DOCUSIGN” button on an Agreement record in the Rentr App.

 

A 3. RENTR COLLECTS SIGNATURES USING ESIGNATURE TECHNOLOGY

DocuSign eSignature is true 21st Century technology, and perfect for the Mobile age.

As soon as a Landlord taps the “CREATE AND eSIGN WITH DOCUSIGN” button Rentr opens a window onto the DocuSign platform where you can adopt a signature – or use your touchscreen to create one – and then read through the terms of the Assured Shorthold Tenancy.

When you want to sign, you do it with a simple tap, and DocuSign record your identity in their fully audited secure system.

All the proposed Tenants are then contacted by Rentr and can log into the app and simply tap through to DocuSign, where they can sign their contracts quickly and easily from their mobile devices.

DocuSign handles all the signatures and stores the completed Documents. Sign in with them after you have eSigned your first contract and you can see copies of every document held on file.

Meanwhile, the Rentr app reports the signature status back to you so you can track who is left to sign, and you can always use the Rentr app to tap through and view the document in progress, or check any clauses once it is completed.

 

A 4: TENANTS AND GUARANTORS ESIGN AGREEMENTS AFTER THE LANDLORD

Once the Landlord has eSigned a document, DocuSign passes it to the remaining signatories to complete the process.

 

A 5: RENTR ALLOWS LANDLORDS TO SIGN TENANCY AGREEMENTS WHENEVER THEY LIKE

Rentr allows a Landlord to generate the Agreement record, but wait until later to have a contract drawn up for signature.

Note: The Tenancy Agreement is not legal until all parties have eSigned the contract.

 

A 6: RENTR FORMS A SINGLE TENANCY AGREEMENT FROM A SINGLE APPLICATION

Only one Agreement record can be formed on Rentr.

One Tenancy Agreement document can be created and eSigned.

However, every Guarantor has and signs their own Guarantor Agreement with the Landlord.

 

A 7: ONCE THE TENANCY AGREEMENT CONTRACT IS SIGNED, THE TENANCY STARTS ON THE START DATE AGREED ON THE RENTR APPLICATION

Once all the entities (Landlord, Tenants (and any Guarantors)) eSign their Agreement documents then they have formed a legal contract in regards to the Tenancy.

Rentr will not consider the Tenancy as Started until all signatures are complete, even if the ‘Tenancy Start Date’ has passed.

Note: The Rentr ‘Agreement’ is only active once the signatures have all been completed. You can check your Rentr Agreement status at any time from the Agreements menu screen.

 

A 8: THE TEMPLATED RENTR TENANCY AGREEMENT REQUIRES TENANCY DEPOSITS TO BE REGISTERED WITH MY|DEPOSITS

Over 100,000 Landlords use my|deposits: successfully and legally protecting more than a million deposits.

When you take a deposit on your property, UK legislation requires you to register that deposit with a government-authorised tenancy deposit protection scheme within 30 days.

These schemes are designed to enable Landlords in England and Wales to take and hold a deposit for the duration of the tenancy, and comply with the law.

For Rentr Landlords my|deposits is the built-in option: named as the authorised holder of the deposit registration. With my|deposits registration, you hold the deposit in your bank account for the duration of the tenancy agreement meaning you keep control.

 

A 9: YOU CAN VIEW YOUR TENANCY AGREEMENT(S) AT ANY TIME IN RENTR

Use your Rentr App to tap through to view the documents associated with any Agreement you have made.

You can always sign in to DocuSign to get copies at any time.

A 1. YES!

The Tenants Menu allows Landlords to see a list of all their Rentr Tenants, both past and present.

It is a simple and easy way for Landlords to check up on a tenant’s details, their Guarantor information (if required) and any other information.

It is also an easy area to use to directly message individual tenants straight from the Rentr App.

 

A 2. ALL A LANDLORD’S TENANTS ARE LISTED IN THE TENANT MENU

All Rentr Tenants who have fully signed Rentr Tenancy Agreements with a Landlord are listed in that Landlord’s Tenants menu: past, present, and future.

Applicants, Guarantors, and Tenants whose Agreements have not been completed do not appear here.

A. (LUCKY YOU!) RENTR SORTS THIS SECTION BY LAST NAME.

Please give us feedback if you would like us to introduce some improved (e.g. search) functionality to make this easier to navigate.